Walmart Coupon Policy

May
02

(Print off a copy of the Walmart Coupon Policy and keep it with you just in case you run in to a cashier who doesn’t know the rules.  Remember to be polite, but if need be ask for a manager to clarify any questions.)
 
walmartlogo
 

:: WALMART COUPON POLICY  ::
(Download Walmart Coupon Policy Link)

 

Walmart gladly accepts the following types of coupons*

 

  • Print-at-home internet coupons
    • Must be legible
    • Must have “Manufacturer Coupon” printed on themWalmart Coupon Policy
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Buy one, get one free (BOGO) coupons with a specified price
    • Are acceptable in black and white or color
    • May not be duplicated
  • Manufacturers’ coupons
    • For dollar/cents off
    • We honor the manufacturer limitations
    • For free items (except those printed off the Internet)
    • Buy one, get one free (BOGO) coupons
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • May not be duplicated
  •  

  • Competitors’ coupons
       

    • A specific item for a specified price, for example, $2.99Walmart Coupon Policy
    • Buy one, get one free (BOGO) coupons for items with a specified price
    • Have a valid expiration date
    • Are acceptable in black and white
    • May not be duplicated
  • Soft drink container caps
  • Checkout coupons (“Catalinas”)
    • Printed at our competitors’ registers for dollar/cents off on a specific item
    • Must have “Manufacturer Coupon” with specific item requirements printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Are acceptable in black and white
    • May not be duplicated

 

Walmart DOES NOT accept the following coupons:

 

  • Checkout coupons (Catalina Coupons)
    • Dollars/cents off the entire basket purchase
    • Percentage off the entire basket purchase
  • Print-at-home Internet coupons that require no purchase
  • Competitors’ coupons
    • Dollars/cents off at a specific retailer
    • Percentage off
    • Buy one, get one free (BOGO) coupons without a specified price
    • Double- or triple-value coupons

 

*The following are guidelines and limitations:

 

  • We only accept coupons for merchandise that we sell.
  • Coupons must be presented at the time of purchase.
  • Only one coupon per item.
  • We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction.
  • Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).Walmart Coupon Policy
  • Coupons must have an expiration date and be presented within the valid dates.
  • If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
  • In all situations, we reserve the right to limit purchase quantities to typical retail purchase quantities or one-per-customer or household and to exclude dealers.
  • Store Managers have the final decision in taking care of the customer.
  • SNAP items purchased in a SNAP transaction are ineligible for cash back.
  • WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
  •  

  • The system will prompt for supervisor verification for:
     

    • 4 or more like coupons per transaction.
    • A coupon of $5 and over.
    • $50 or more in coupons in one transaction.
    • Coupons totaling a percentage (%) off of the total sale.

 

Comments

  1. Curtis says

    I have a question on the policy, can I use something like the curad print out that is $1 off any curad product on double tuesday and buy as many hydrogen peroxide or bandaids as I want or may I only use the same coupon once? The same question goes for other coupons as well I guess where I print them off from different computers, am I allowed to use those as long as they have different coupon numbers on them?

  2. catherine says

    thank you! I printed the policy and will bring with me when I shop-90percent of the time the caisher gives me a hard time when the coupon value exceeds the item. I had to remind a cashier that it is their policy I can still purchase the item with coupon (after she told me I couldn’t) It will be good to have their policy with me, in case it happens again. Its awesome getting a great deal, it just bothers me when cashiers get mad that you are a wise shopper!

  3. KELLY says

    I TRIED TO PURCHASE NOXZEMA RAZORS WITH THIS WEEKS COUPONS 5 BLADES EXACTLY LIKE COUPON REQUIRED, BUT IT WAS A BONUS PACK AND REGISTER BEEPED AND THEY WOULD NOT LET ME USE IT ? IS THIS A NORM AT WALMART?

    • says

      They should be able to push the coupon through – that’s weird as the coupon specifically states it can be used on that item. I’d ask for a manager to override the coupon.

  4. Angelica says

    Amy, I tried to use a coupon this week at walmart that the cashier said was not being accepted by the machine then the CSM said that if that happens then they are not able to enter the coupon manually therefore the coupon is not accepted. This coupon was a manufacter’s coupon not online coupon. Just wondering is this right? I don’t see any specification about this in the new policies.

    • says

      They should be able to override the coupon. I’m working with the local Walmart’s to fix this problem as it is due to their sytsem software update.

  5. Susan says

    Question about coupon stacking. – Have two coupons for $1.50 off Dial Soap 6pk or larger and a buy two 6pk or larger get one free. CSM
    said that I could not do this. I have to take the buy two get one free. Did not even give me to option to use the $1.50 coupons. Current policy says “Only one coupon per item”
    I had three 8pks of soap and each 8pk had a coupon, so what is the problem?

    • says

      Susan, It sounds like the cashier was right on this one. You were buying 3 packs of soap but the B2G1F coupon is being used on all 3 packages already (you have to buy 3 for the coupon to be valid, thus it counts towards all 3 packs), so the additional 2 coupons would not be able to be used. You can only use 1 coupon per package and you would have been using 2 coupons on 2 of the 3 packs. Does that make sense?

  6. james says

    went to wally world had buy 1 get 1 competitor ad also tried to use buy one cheerioes get one free printable coupon they would not take

    • says

      Unless the B1G1 competitor ad had a per item price than they can not take it. Walmart has to know the actual sale price of an item to ad match.

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